Shannan Hsiao - Managing Founder, Design Leader, Facilitator, Equine Assisted Coach, Amateur Equestrian, Seamstress

Shannan has over 20 years of experience in Design in roles ranging from individual contributor (full stack) to leader at companies ranging from small startups to large corporate.

Her super power is leading authentically, shepherding teams through major transitions (0-1, tech transformation, acquisitions, agile) while building a collaborative culture that is transparent with purpose, strategy, and empathetic to the experience the team is going through. She’s passionate about people, leading with empathy, and empowering teams towards shared outcomes.

Most recently she was VP of Design and Research for Clover (aka Fiserv) where her mandate was to scale and mature the Design team (inclusive of research and content).

You can usually find Shannan tending to her hobby farm (chickens, ducks, rabbits, and goats), having fun with her kids, and working with horses at the barn. She holds a certificate in Equine Facilitated Learning. She is also a member of the International Coaching Federation. And is a certified wilderness first responder.